Frequently Asked Questions
Everything you need to know about our premium cleaning tools and home maintenance products.
What makes Ettore products different from standard cleaning tools?
Since 1936, Ettore has been a pioneer in the industry. Our professional-grade squeegees and cleaning tools are engineered with precision-cut rubber and high-grade materials to ensure a streak-free finish and long-lasting durability that consumer-grade alternatives cannot match.
How long does shipping take and what are the costs?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. Shipping costs are calculated at checkout based on weight and destination, with free shipping available on orders over $50.
What is your return policy for home products?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return unused items in their original packaging for a full refund. Please contact our support team to initiate a return authorization.
Can I buy replacement parts like rubber blades or mop heads?
Yes, we believe in sustainability and product longevity. We sell individual replacement rubber blades, microfiber sleeves, and extension pole attachments so you can maintain your professional kit without replacing the entire tool.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Ettore products safe for all types of glass and surfaces?
Our products are designed for versatility. Our squeegees and scrubbers are safe for residential windows, mirrors, shower doors, and solar panels. We recommend using our specialized cleaning concentrates to ensure the best results without damaging delicate coatings.